At Nola Hike, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and delivery address provided during the ordering process.

  • Device and Usage Data: Information about your browser, device type, IP address, and how you interact with our site.

  • Communication Data: Any messages, inquiries, or feedback you provide.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Respond to your inquiries or support requests.

  • Improve our website and customer experience.

  • Send order confirmations, updates, and delivery notifications.

  • Share updates on new arrivals, promotions, or policy changes.

3. Data Protection

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

4. Opt-Out Instructions

If you no longer wish to receive promotional messages, updates, or marketing emails from Nola Hike:

  • Click the Unsubscribe link found in any of our promotional emails, 

  • Email us directly at [email protected] with the subject Opt-Out, and we will remove you from our marketing list.

You will still receive essential communication related to orders or deliveries.

5. Cookies and Tracking

We may use cookies or similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can adjust your browser settings to refuse cookies, though this may limit some features of our website.

6. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the revised effective date. We encourage you to review this policy occasionally to stay informed.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at [email protected].